British Airways hack worse than original estimates

British Airways hack worse than original estimates

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British Airways has revealed that another 185,000 customers may have had personal details stolen in September’s data breach.

 

185,000 more British Airways passengers may have had their personal data stolen in September but are only being told almost two months after the incident.

 

Names, billing addresses, email addresses, and card payment information – including card number, expiry date and Card Verification Value (CVV) numbers – have potentially been compromised.

 

All affected customers will be contacted via email before 5pm on Friday, a spokesperson for British Airways said.

 

The latest British Airways email regarding the hack says: “On 6 September 2018, we regrettably announced that we were the target of a criminal data theft involving the personal and financial details of customers making or changing bookings at ba.com, or via the British Airways app.

 

“Since then we’ve been conducting a thorough investigation with specialist cyber forensic investigators, liaising with the National Crime Agency. As a result of the investigation I am writing to let you know that you may have been affected by the data theft, when you made a reward booking between 21 April and 28 July 2018.”

 

The email goes on to say the airline will “reimburse our customers who have suffered financial losses as a direct result of the theft of their payment card details.”

 

British Airways will are offering all affected customers a free credit and identity monitoring services, provided by Experian, one of the UK’s leading Credit Reference agencies.

 

The news comes only a day after Cathay Pacific announced that they suffered the biggest airline data breach ever.