Indian airport police instructed to stop smiling because friendly staff ‘caused 9/11’
Complete the search box below with the example dates given below:
Airport police in India are being told to smile less because excessive friendliness puts airports at risk of terrorist attacks.
Security personnel at Indian airports have been told to cut down on smiling.
The country’s Central Industrial Security Force, which is in charge of aviation safety, instructed police stationed at airports to move from a “broad smile system” to a “sufficient smile system.”
The organisation’s director general, Rajesh Ranjan said the 9/11 attacks had taken place because of “an excessive reliance on passenger-friendly features”.
“Friendly smiles are good but focus should be on the core duties that we perform at the airports,” Ranjan said.
Security concerns have been heightened as India has seen a six-fold increase in passenger numbers over the past decade as citizens take advantage of better connectivity and cheaper fares.
This is not the first time Indian police officers have been told to alter their behaviour.
In 2004, police in Madhya Pradesh state were paid to grow moustaches because bosses believed it made them command more respect.