Primera Air: Passengers stranded as airline goes bust
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Thousands of passengers were left stranded on Monday when Primera Air suddenly ceased operations after 14 years of service.
Budget airline, Primera Air, has become the latest European carrier to collapse, leaving thousands of passengers stranded.
The carrier confirmed on its website last night that it would be suspending all flights and filed for bankruptcy protection.
“On behalf of Primera Air team, we would like to thank you for your loyalty. On this sad day we are saying Goodbye to all of you,” the company said on its website.
Passengers at London Stansted Airport learnt the news as they were queuing to depart to New York and Washington DC.
Airports have warned travellers due to fly with the airline, not to travel to the airport.
Even Primera Air cabin crew were left stranded.
One crew member, stranded in Toronto, tweeted the British Airways Twitter account asking if they could help her get home.
@British_Airways I am Cabin Crew for Primera Air and they’ve left us stranded in Toronto. If I go to the desk with my ID will anybody be able to help? I just wanna go home!
— loz (@cocoflvr) 1 October 2018
Primera Air is not part of the Civil Aviation Authority’s ATOL Protection scheme.
Britain’s airline authority will not intervene to bring UK passengers home.
If you have a flight booked with Primera Air, you will no longer be able to contact them via e-mail or phone.
If you’ve paid by credit card for your flight, you may be able to claim compensation from your credit card company.
Primera Air, which is Icelandic owned but based in Copenhagen, began in 2003 and has served 97 destinations in more than 20 countries.